YES, NO, MAYBE: Decision making
Decision-making is a process of choosing between different options or courses of action, including the option of doing nothing. Different types of decisions range from automatic, programmed decisions to more intensive nonprogrammed decisions.
3. Fishbone Diagram
A fishbone diagram, also called an Ishikawa or cause-and-effect diagram, is a visual strategy utilised in decision-making to identify the potential source of an issue or an effect.
Follow these key points:
The diagram has a fish-like structure, therefore called a fishbone diagram. It is like a fish skeleton, with the effect or problem at the head of the fish and the potential causes branching off like bones.
The diagram is typically created by a team of people who brainstorm the possible causes of the problem or effect.
The main categories of causes are typically listed on the diagram, such as people, processes, equipment, materials, and environment.