YES, NO, MAYBE: Decision making
Decision-making is a process of choosing between different options or courses of action, including the option of doing nothing. Different types of decisions range from automatic, programmed decisions to more intensive nonprogrammed decisions.
4. Six Thinking Hats
It is a decision-making technique that helps individuals and groups to think more effectively and thoroughly about a problem or decision. The technique involves wearing different “hats” or perspectives to approach the problem from different angles. Here are the six hats and their corresponding perspectives:
Blue Hat: This hat represents control and organisation. Individuals focus on the big picture, the process, and the overall direction of the discussion or decision-making process.
White Hat: This hat represents facts and information. One can focus on data, statistics, and objective information about the problem or decision.
Black Hat: It represents critical thinking and caution. One can focus on potential risks, drawbacks, and negative consequences of the problem or decision.
Green Hat: This hat represents creativity and innovation. Individuals focus on generating new ideas, solutions, and alternatives to the problem or decision.
Yellow Hat: This hat represents optimism and positivity. One can focus on potential benefits, opportunities, and positive outcomes of the problem or decision.
Red Hat: This hat represents emotions and feelings. Individuals focus on intuition, gut feelings, and emotional responses to problems or decisions.
1. Q: What factors should be considered when making a decision?
The cost, time commitment, and decision sensitivity are all factors that should be taken into consideration. It is advisable to carry out a pilot plan for the chosen course of action and evaluate the outcomes.
2. Q: What are the steps in the decision-making process?
The processes in the decision-making techniques involve recognising the decision that needs to be made, acquiring information, considering the effect of each potential choice, and selecting the best alternative.
3. Q: How can decision-making tools and techniques help business managers find solutions to problems?
Decision-making tools and techniques can help business managers find solutions to problems by exploring the different options available and selecting the best alternative to them.